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FAQ's
Booking a session is a big deal, and it is so important you enter into your experience knowing exactly what lies ahead! Below are the most frequently asked questions we get over here at RNS. If you don't see your questions, don't worry! Shoot us an email at rachelnoelstudios@gmail.com and we are happy to help :)
EXCITED TO SEE YOUR PICTURES!? SAME!! GALLERIES ARE GUARANTEED WITHIN 6 WEEKS OF YOUR SESSION, HOWEVER TURNAROUND IS TYPICALLY MUCH FASTER. ON AVERAGE, RNS RETURNS IMAGES WITHIN 3-5 DAYS. 24-HOUR TURNAROUND IS AVAILABLE FOR PURCHASE ON SELECT SESSIONS FOR $100.
HOW FAST IS TURNAROUND?
I AVERAGE ABOUT 50-75 IMAGES PER HOUR SHOOTING. MINI SESSIONS ARE ANYWHERE FROM 20-40 IMAGES, SILVER SESSIONS ARE 30-50 IMAGES, GOLD ARE 40-60 IMAGES, AND PLATINUM ARE 50-80 IMAGES.
HOW BIG ARE GALLERIES?
AH, WE LOVE MOTHER NATURE. RAIN IS ENTIRELY OUT OF YOUR CONTROL, AND WE UNDERSTAND THAT!! DATES ARE HELD IN MY CALENDAR TO ACCOMMODATE BAD WEATHER SESSIONS THAT NEED TO BE CHANGED AT NO ADDITIONAL FEE.
WHAT HAPPENS IF IT IS RAINING ON A SESSION DAY?
LIFE HAPPENS. WHILE WE TRY TO WORK AROUND SCHEDULES AS MUCH AS POSSIBLE, UNFORTUNATELY WE DO HAVE A STRICT CANCELATION POLICY DUE TO THE HIGH DEMAND TO GET ON THE RNS SCHEDULE. BELOW IS A BREAKDOWN OF CANCEALTION FEE'S -
LATE CANCELATION FEE PERCENTAGES -
Upon signed agreement - 30% FEE
Within 30 days - 50% FEE
Within 14 Days - 75% FEE
Within 48 Hours - 100% FEE
WHAT IS YOUR CANCELATION POLICY?
TO PREVENT LATE CANCELATIONS AS MUCH AS POSSIBLE, RACHEL'S CALEDNAR OPENS FOR PACKAGE SESSIONS (DOES NOT INCLUDE WEDDINGS, ENGAGEMENTS INCLUDED IN WEDDING PACKAGES, AND NEWBORN SESSIONS) ONLY TWO MONTHS IN ADVANCE. MONTH'S BOOKINGS OPEN UP ON THE FIRST DAY OF THE MONTH TWO MONTHS PRIOR.
HOW EARLY CAN WE BOOK?
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